Whether written, verbal, or non-verbal, good communication is key at any job—especially careers in sales, marketing, human resources, and management.Resume Example: Wrote content and copy for print and digital marketing materials for various XYZ clients.Resume Example: Launched remote communication
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Communication
processes that increased department productivity.
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Interpersonal Skills
Interpersonal skills allow an employee to relate to, communicate with, and work alongside others. Also commonly known as teamwork, interpersonal skills will ensure that you work at your best with others.Resume Example: Collaborated with curriculum team to create and implement relevant and engaging lesson plans.
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Interpersonal Skills
Resume Example: Coordinated with events team members to plan corporate events, from planning to post-event analysis.
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Adaptability
Adaptability is a tough skill set for many. This allows you to go with the flow, roll with the punches, and embrace change as it comes. Adaptability is an especially important soft skill in a startup environment.Resume Example: Created new recruitment process that streamlined remotely onboarding new hires.Resume Example: Developed
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Adaptability
innovative digital marketing strategies that increased qualified leads by 10%.
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Problem-Solving
Problem-solving skills are a set of particular skills to use in difficult, unexpected, or complicated matters that arise in the workplace.Resume Example: Fielded customer phone calls and delivered expedient complaint resolution.Resume Example: Co-authored updated company handbook that decreased ambiguity and
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Problem-Solving
led to a 15% decrease in employee turnover.
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Leadership
Leadership soft skills allow you to guide others while reaching for the goals and mission of your organization on the whole.Resume Example: Managed a team of 20 remote marketing professionals through the implementation of multimedia marketing strategies and tactics.Resume Example: Directed a team of five lawyers to develop company-wide legal procedures for start-up firm.
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Organization
Organization is pretty much key in every organization (see what we did there?). Your organizational skills will be important to offset any potential problems, to make sure everything adheres to deadlines, and to keep clear communication open.Resume Example: Regularly and accurately prepared, reviewed, and delivered
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Organization
invoices for customer base of over 500.Resume Example: Created growth-based analysis model for each student, based on their interests and goals.
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Time Management
Time management is your ability to work smart. Contrary to belief, it's not to work faster or harder, but it's using your time to work productively and efficiently.Resume Example: Managed multiple IT modernization initiatives while delivering continuous support to existing infrastructure.Resume Example: Supported
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Time Management
multiple client engagements while training new staff members on existing protocols.
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Creativity
Creativity is more than being able to whip up a gorgeous painting or some punny prose. Real creativity comes in handy at any workplace—whether in problem-solving, forging new directions, or developing new solutions to old problems.Resume Example: Designed and implemented a new onboarding process that
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Creativity
streamlined the previous process from three days to one day.Resume Example: Led a team of designers to design and produce all digital marketing collateral for XYZ clients.
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Emotional Intelligence
Emotional intelligence is pretty much at the core of every soft skill. Emotional Intelligence, or EQ, is as simple as how you treat a server at a restaurant and as complex as how you navigate working with a particularly difficult coworker.Resume Example: Provided high-quality care to all patients through effective and empathetic communication.
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Emotional Intelligence
Resume Example: Created encouraging company-wide mentorship program that increased positivity and productivity in the work environment.
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Work Ethic
Another skill that is at the core of everything is an actual work ethic—because, without a good worth ethic, your soft skills don't serve anyone looking to increase a bottom line at work.Resume Example: Volunteered to serve as acting lead for regional sales team during the current lead’s maternal leave.Resume Example: Developed uniformed training for new
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Work Ethic
employees where no prior formal training had existed.