In an office role, you will probably need to know how to use computer software. Microsoft Office Suite is a set of programs—Word, Excel, PowerPoint and Outlook—that help you accomplish common productivity tasks on your computer. By listing Microsoft Office Suite as one of your skills, you are demonstrating your proficiency in the use and operation of these programs.
Putting payroll software such as QuickBooks on your list of skills demonstrates your knowledge of computer software and payroll systems. If you are working in an office setting, you may be in charge of payroll-related matters, so any relevant experience with payroll can be beneficial to include in your skill set.
3. Data entry
Data entry is an important form of clerical work in an office position. Whether entering dates into a calendar, typing up Excel spreadsheets or entering information into a company database, the job you are applying for may require some form of data entry on a daily basis.
If you are looking to get a job in an office-related role, you might be required to do some form of bookkeeping. Office-based employees are often in charge of maintaining a detailed record of a company's financial expenses to track revenue spent. Any related bookkeeping experience should be included in your resume.
5. Appointment scheduling
You should list this on your resume if you have had previous experience managing a schedule for someone. This is a practical skill to include, as it demonstrates your ability to be responsible and keep track of important dates and times.
Filing can be included if you have previous experience with it. Being able to organize information and company documents is something employers may be looking for in a candidate applying for an office position.
7. Foreign language
If you speak one or more languages besides your native language, this can be included as an office skill on your resume. It demonstrates your ability to communicate between cultures, and it could be used to coordinate with clients who are not native English speakers.
Multitasking is a sought-after office skill, as office employees may be expected to keep up with booking schedules, taking phone calls and other clerical work all at the same time. Multitasking is an important soft skill to add to your resume.
9. Time management
Similar to multitasking, knowing how much time to spend on a task is an important part of an office person's job. By listing time management as a skill on your resume, you are demonstrating to employers that you can manage your time effectively.
10. Attention to detail
Listing attention to detail as a skill on your resume notifies a potential employer that you prioritize accuracy in your work.
11. Customer service
Customer service is a reliable skill because it highlights your ability to display empathy toward others. In an office-related role, you might be the face of a company, greeting visitors and answering phone calls. Listing customer service as a skill on your resume demonstrates your personable traits.
Being well-organized is one of the top priorities for someone working in an office. By including organization as an office skill on your resume, you are telling potential employers that you possess the necessary organizational skills needed to separate files, set schedules and complete data entry.
Many office-related roles are largely team-driven, completing tasks with a company's success in mind. By including on your resume that you are team-oriented, you are demonstrating your desire to achieve a collective goal.
14. Conflict resolution
Conflict resolution is the ability to solve work-related problems in a professional manner. Listing this as a skill on your resume demonstrates your ability to handle mistakes in a constructive way.