9 major employment trends for 2022

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1. AI and Machine learning job demand estimated to grow

With rapid tech adoption across industries and entirely tech-enabled sectors such as IT and BFSI, the role of AI and Machine learning will only continue to grow in 2022, with a significant increase in the demand for related roles. Industry reports further suggest that AI/Machine Learning investments in India will continue to grow at a CAGR of 33.49% till 2023.

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2. Chatbots to empower customer support services

To enhance customer engagement, more and more organisations are adopting chat-bots which are forecast to empower approximately 45% of organizations’ customer support services by 2022. Roles in Learning and Development, Travel, Consumer Analysis, and Lead Nurturing would witness a spike in demand, in this regard.

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3. Growth of FinTech in 2022

The Indian FinTech market expanding rapidly, and is estimated to become the third largest market in the world by 2025. The future holds increased digitization and digital adoption opportunities across the industry, with a positive outlook for talent demand in the sector.

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4. Continued spike in IT talent demand

Indian IT has continued to hire through the course of the pandemic, and will exhibit similar trends in 2022. It is encouraging to note that the IT industry is forecasted to grow 7% in the current year, and likely to see a gross employee addition of around 450,000 in the second half of FY22.

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5. Big Data Analytics roles to witness huge demand

Basis reports, 96% of companies are definitely planning or likely to plan to hire new staff with relevant skills to fill future big data analytics related roles in 2022. This is most likely going to be the most in-demand role in 2022. Data Science, Cloud Computing and Machine Learning roles captured most of the e-recruitment market.

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6. Skilled manpower to be the future of the workforce

The demand for skilled manpower or professionals adept in digital skills is likely to witness a surge in industries such as BFSI and new sectors such as crypto. The top skills organizations are on the lookout for are data science, cloud computing, artificial intelligence, blockchain, and machine learning.

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7. Sales professionals in demand

The demand for sales professionals is estimated to increase especially in industries such as FinTech, Retail, E-commerce, and Social Commerce.

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8. Location-agnostic future

The future of working is certainly hybrid. Location-agnostic working goes hand-in-hand with this, especially for tech companies with large workforces. With a number of employees preferring remote working and staying in their hometowns, more and more organisations are considering setting up smaller offices in Tier-2 cities or 

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8. Location-agnostic future

utilizing co-working spaces to provide employees with better resources and access to technology. This would, in turn, lead to an increased demand to hire across Tier-2 cities in the coming months.

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9. Optimistic outlook for fresher hiring

Hiring for freshers has picked up over the last three months of the year, and is estimated to increase considerably in 2022. The continuing emergence of startups will further contribute to the demand for entry level professionals across industries.

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