Technology does a lot of the jobs that humans did - humans need to do less work as it's distributed across a population, so working hours go down. The reason why I think the four-day week might stick is not actually because of technology, it's because of social
trends. And specifically, because many parents now have two incomes. When you have two incomes, working 10 days out of 14 days is very, very hard, with very little time off. So I think that's going to be a real pressure.
There are many things happening with regard to inflation, with regard to cost of living, and so on. So we can anticipate the number of people working to increase. The truth is in most countries, we already have very high levels of labour participation.
I've been talking to senior people who say in the [balance of power] between the employee and the employer, it felt as if the employee had more. They can see that some of their most talented people are leaving. I think that balance is going to shift again as things tighten up more,
and people are worried about losing their jobs, they're going to be less likely to move.
Most people want to go to work and feel, ‘I've learned something about the world, about myself, about the job’, and they want autonomy. When a company gives flexibility, what the individual gets is autonomy: I have some choice. Quite a lot of the things I think, are going to be really important for
work, come back to this question that people need autonomy, they need a choice about how they work, when they work, and where they work.
It turns out the reason that many of us are going back to the office is because we have a friend at work. Friendship is something that we really love. The challenge for a CEO is to design work around that. So to say, ‘When you're in the office, it's going to be an opportunity for you to
socialize with each other and maybe talk about important things, to have a giggle or to have lunch together.