5 HR trends that will shape Employee Experience in 2022

5 HR trends that will shape Employee Experience in 2022

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1. The rise of flexible benefits

This was the most common trend mentioned by experts in the industry, which comes as no surprise after many employees experienced WFH or flexible setups during the pandemic. According to Tom Jewell (People & Culture Partner / Client Partnerships Lead at Unleashed), the rise of flexibility in benefits will have a massive 

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1. The rise of flexible benefits

impact on People Experience in the coming year. “The ever-changing macro conditions created by the pandemic mean that providing your people with rigid benefits will not allow them to really make the most of what you offer. In contrast, companies who offer flexible and unlimited approaches to time off will retain happier teams; and 

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1. The rise of flexible benefits

those who allow their people to choose from a range of wellbeing, financial and leisure benefits will better serve a variety of wants and needs in their culture.”

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2. The 4-day workweek and output-oriented working culture

Judith Nguyen Thanh (Director of People at CareerFoundry) believes there is a shift toward a way of working that focuses more on output versus time. (This ties into the flexibility trend as well.) “I feel like we’re moving towards a more output-oriented and flexible working culture with things like sabbaticals, 4-day workweek and flex-work 

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2. The 4-day workweek and output-oriented working culture

becoming the new normal. It’s something that has a direct positive impact on people’s lives.” An example on workweek duration from Jessie Danyi at Pleo: “More people are asking for 4-day workweeks and reduced hours so that they can do other things that they love beyond work. This doesn’t mean that the whole company 

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2. The 4-day workweek and output-oriented working culture

needs to work 4 days, it means that the company is ready to be flexible to look after their current people and attract new people in this way, considering that this is such a hot topic for employees right now.”

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3. A focus on improving workplace experience

According to Michael Becher (Chief People Officer at wefox), we’ll be discussing the topic of workplace experience even more in 2022.  “For example, how to engage remote employees or how to emotionally connect people to the company where in-person interactions are lessened. On top of this, inclusive benefits will play an integral part in 

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3. A focus on improving workplace experience

staying attractive as an employer and becoming the employer of choice for a variety of talents.” The team at LifeLabs Learning thinks navigating workplace expectations – hybrid work, working hours, safety protocols, etc. – will heavily influence EX in 2022 as well. “As organizations adjust to appeal to the modern workforce 

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3. A focus on improving workplace experience

and keep that workforce safe and productive, we’ll see the need for skills to manage distributed teams, create inclusive workplaces, lead change, and keep employees happy through quality feedback, coaching, and adaptivity among other things.”

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4. The all-company event

Jessica Zwaan, Chief Operating Officer at Whereby, foresees more focus on all-company events in 2022. “I think the move to remote culture will start putting new strategic pressure on the company offsite, something which has long been a bit passé in Silicon Valley.  I think companies will start being more and more creative 

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4. The all-company event

and considerate when crafting their all-company get-togethers as we exit COVID and enter the new remote reality.  The HR team has a big part to play here with L&D opportunities, recruitment marketing, skill-sharing and recognition.”

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5. Ownership of Employee Experience outside of HR

Anneliese Britz (Senior Manager People & Change, Strategy Group at KPMG Germany) thinks we’ll see EX being shaped by other stakeholders across the enterprise in 2022.  “I would like to see (sooner rather than later) how the Employee Experience topic grows more and more out of the HR space, and truly 

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5. Ownership of Employee Experience outside of HR

becomes an enterprise-wide topic. Similarly to how the Customer Experience topic outgrew the Marketing corner.  Together with better quantifiability (which is becoming a reality at the moment) – that has true revolutionary potential for organizations.”

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