4 Global Higher Education Trends for 2022

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1. Business Model Innovation

Universities are learning from other industries and accelerating business model innovation, with a focus on hybrid learning and teaching.  As learners, faculty and staff shift from a campus-centric, pre-pandemic way of learning and working to a learn-and-work-from-anywhere world, technology is increasingly seen as a critical enabler of new 

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1. Business Model Innovation

business and operating models.  New digital platforms and tools enable universities to operate efficiently, manage risks effectively, and coordinate resources effectively on and off campus, while reducing costs and helping the institution scale beyond traditional boundaries.

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2. Learner-Centric Impact

More and more universities are adopting a “customer mindset” from other industries, and implementing learner-centric operating models.  Universities are embracing learners as their primary customers, and exploring how to provide a more personalised and tailored experience to support learners’ educational experiences and outcomes. 

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2. Learner-Centric Impact

 This means universities are optimising their offerings to meet learner needs, including offering more proactive support and digital services geared towards meeting the changing expectations of students.

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3. Lifelong Learning to Lifelong Relationships

In order for institutions to thrive, they will need to foster learner relationships for life.  Students and alumni become lifelong learners and universities have the opportunity to foster a continuous relationship with each of them.  With the pandemic leading to new skills needed, being able to 

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3. Lifelong Learning to Lifelong Relationships

attract alumni for their own career development and upskilling opportunities is a strategic growth area.

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4. Greater Competition for Students

With the pandemic proving that learning can be effectively delivered remotely and at scale, and increasing numbers of online learners exploring new education offerings from providers globally, higher ed institutions everywhere have an unprecedented opportunity to tap into a new global marketplace with millions of new learners. 

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4. Greater Competition for Students

However, this also means increased competition for students from new and existing types of competitors globally across a range of new business models.

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