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1. Tell me about a time when you had to talk someone with no computer knowledge through an IT problem?
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1. Tell me about a time when you had to talk someone with no computer knowledge through an IT problem?
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6. How would you explain a concept such as cybersecurity or cloud technology to a non-tech person?
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10. Tell me about a time when you experienced good customer service from a company, not necessarily a tech company?
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